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KMID : 0379220110310010097
Journal of Korea Gerontological Society
2011 Volume.31 No. 1 p.97 ~ p.109
Predictors of Burnout among Staff in Long-term Care Facilities for the Elderly
Lee Choo-Jae

Abstract
The purpose of this work is to examine how work stressors are related to the burnout among staff
in long-term care facilities for the elderly. This study offers some responses to a growing stress and
burnout for the long-term care workers. The demand for long-term care workers is set to rise in light of an increasing share of older people and dependent elderly. Long-term care workers provide long-term care services to persons with a reduced degree of functional, physical or cognitive capacity. Cross-sectional survey data were collected from 216 staff in long-term care facilities. The standardised Maslach Burnout Inventory(MBI) was used to assess levels of burnout in long-term care workers. The MBI consists of 22 items using a 5-point Likert scale, measuring three sub-scales of burnout;
Emotional exhaustion, Depersonalization, and Personal accomplishment. Data were analyzed using regression. This study is empirically tested the degree of association between burnout and its antecedents. The majority of differences in burnout could be explained by work stressors such as client relationship, job overload, job role conflict, and conflicts with clients¡¯ family. The study also identified workers¡¯ perceptions of their image in society and emotional support as predictors of burnout. Therefore long-term care facilities are encouraged to review their practices so that workers well-being is supported. The study findings suggest attention for organizational oriented initiatives to cope with burnout.
KEYWORD
Staff in Long-term Care Facilities, Long-term Care Services, Work Stressors, Emotional Support, Burnout
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